Light My Holidays Privacy policy

Effective Date: January 1, 2026

This Privacy Policy describes how Built By Carey LLC d/b/a Light My Holidays ("Light My Holidays," "Company," "we," "our," or "us") collects, uses, stores, and protects information obtained through our website, services, estimates, proposals, customer communications, and related business activities.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide, including:

• Name

• Address

• Email address

• Phone number

• Property address

• Billing address

• Payment information

• Service requests

• Project details

• Photographs submitted by customers

• Communications sent through our website, email, phone, text message, social media, or online forms

We may also collect information automatically through website usage, including:

• IP address

• Browser type

• Device information

• Pages visited

• Referral sources

• Website activity

• Cookies and analytics data

2. How We Use Information

We may use collected information to:

• Provide estimates and proposals

• Schedule installations and takedowns

• Process payments

• Deliver customer support

• Communicate regarding services

• Send appointment reminders

• Respond to inquiries

• Improve our website and services

• Conduct marketing and advertising activities

• Send promotional offers and seasonal reminders

• Maintain business records

• Comply with legal obligations

3. Text Messages & Communications

By providing your phone number, you consent to receive calls, emails, and text messages from Light My Holidays regarding:

• Estimates

• Scheduling

• Project updates

• Maintenance requests

• Billing matters

• Customer service communications

• Seasonal promotions

• Marketing campaigns

Message and data rates may apply.

You may opt out of marketing text messages at any time by replying STOP. Operational and service-related communications may still be sent as necessary to fulfill contracted services.

4. Payment Information

Payments may be processed through third-party payment processors.

Light My Holidays does not store complete credit card information on its servers.

Customers authorize Light My Holidays to retain payment methods as permitted by applicable payment processors for authorized charges related to contracted services, unpaid balances, and approved recurring charges.

5. Photography & Media

Customers acknowledge and agree that Light My Holidays may photograph and video:

• Properties

• Installations

• Decorations

• Completed displays

• Service activities

Images and videos may be used for:

• Social media

• Advertising

• Marketing

• Website content

• Portfolio examples

• Educational materials

• Promotional campaigns

Unless otherwise required by law, no compensation will be provided for such use.

Light My Holidays will make reasonable efforts not to disclose personal identifying information associated with displayed photographs.

6. Cookies & Analytics

Our website may use cookies, tracking technologies, analytics tools, and advertising pixels to improve user experience and marketing performance.

These tools may collect information regarding:

• Website activity

• Device information

• Advertising interactions

• Referral sources

• General browsing behavior

Users may disable cookies through their browser settings, although some website functionality may be affected.

7. Third-Party Services

We may utilize third-party providers for:

• Website hosting

• Payment processing

• Email delivery

• CRM systems

• Scheduling software

• Advertising platforms

• Analytics services

• Customer communication tools

These third parties may have access to information necessary to perform services on our behalf but are not authorized to use customer information for unrelated purposes.

8. Information Sharing

Light My Holidays does not sell customer personal information.

We may share information when necessary to:

• Complete contracted services

• Process payments

• Fulfill legal obligations

• Respond to lawful requests

• Protect company rights and property

• Enforce agreements

• Prevent fraud or security threats

9. Data Security

We take reasonable administrative, technical, and physical measures to protect customer information.

However, no website, electronic transmission, or storage system can be guaranteed completely secure.

Customers acknowledge that information transmitted electronically is done at their own risk.

10. Retention of Information

We may retain customer information, project records, photographs, estimates, invoices, payment records, communications, and related documentation for as long as reasonably necessary for business, legal, tax, operational, or marketing purposes.

11. Children's Privacy

Our website and services are not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13 years of age.

12. External Links

Our website may contain links to third-party websites.

Light My Holidays is not responsible for the privacy practices, content, or policies of third-party websites.

Users access such websites at their own risk.

13. Marketing Communications

Customers may receive promotional communications regarding:

• Holiday lighting services

• Seasonal reminders

• Promotions

• New service offerings

• Special events

• Referral programs

Recipients may unsubscribe from marketing emails at any time using the unsubscribe link included in the communication.

14. Customer Rights

Customers may request to:

• Access information we maintain about them

• Correct inaccurate information

• Request deletion of certain information where legally permitted

• Opt out of marketing communications

Requests may be submitted using the contact information listed below.

15. Changes to This Policy

Light My Holidays reserves the right to modify this Privacy Policy at any time.

Updated versions will be posted on our website with a revised effective date.

Continued use of our website or services after changes are posted constitutes acceptance of the revised Privacy Policy.

16. Contact Information

For questions regarding this Privacy Policy, please contact:

Built By Carey LLC d/b/a Light My Holidays
Orlando, Florida

Phone: (321) 248-7479

Website: www.lightmyholidays.com

17. Acceptance of Policy

By using our website, requesting an estimate, communicating with our team, or utilizing our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

Built By Carey LLC d/b/a Light My Holidays
Orlando, Florida
Effective January 1, 2026